Using Analytics to Improve

Let's turn these insights into action:

1. Weekly Check-up Every

Monday morning:

  • Log into TrustPulse
  • Check new reviews from last week
  • Note your current rating
  • Compare to previous week
  • Plan your response strategy

2. Monthly Review

At the end of each month:

  • Download monthly report
  • Compare to previous month
  • Look for trends:

           Star rating changes

           Review volume changes

           Response time changes

  • Adjust your strategy based on findings

3. Creating Goals

Set realistic targets: 

Current Rating: 4.2

3-Month Goal: 4.4

Strategy:

  • Increase review requests by 25%
  • Respond to all reviews within 12 hours
  • Address common concerns mentioned

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