1. Click "Get Reviews" on the left side
2. Click on the "Email" tab at the top
3. You can add customers in two ways:
Adding One Customer:
- Click "Add line".
- Enter the customer's name and email address.
- Check the box: "I have the receiver’s consent to send a message to this contact."
- Click "Request a review"
Uploading a List of Customers:
- Prepare your spreadsheet:
Column A: Customer Names.
Column B: Email Addresses.
Save the file in .csv format.
- Click "Upload a CSV".
- Select your file and match columns (e.g., Name to Name, Email to Email).
- Click "Upload"
3. Customize your email template:
- Edit the sender name.
- Edit the subject line (e.g., "We would love your feedback!").
- Modify the message content:
Use placeholders like [Name] and [Your Link] for personalization.
Example: "Hi [Name], we value your feedback at Sherwood Digital. Could you leave us a quick review? Your thoughts mean a lot to us. [Your Link]"
- Click "Save Template" when done.
4. Set up automatic email reminders:
- Enable reminders to follow up if the customer hasn’t clicked the review link.
- Options:
After 3 days
After 7 days
- Customize the reminder subject and message for a personalized touch.