1. Click "Get Reviews" on the left side
2. Click on the "WhatsApp" tab at the top
3. You can add customers in two ways:
Adding One Customer:
- Click "Add line".
- Enter the customer's name and WhatsApp number.
- Check the box: "I have the receiver’s consent to send a message to this contact."
- Click "Request a review"
Uploading a List of Customers:
- Prepare your spreadsheet:
Column A: Customer Names.
Column B: WhatsApp Numbers.
Save the file in .csv format.
- Click "Upload a CSV".
- Select your file and match columns (e.g., Name to Name, Number to Number).
- Click "Upload"
3. Customize your WhatsApp template:
- Edit the message content:
Use placeholders like [Name] and [Your Link] for personalization.
Example: "Hi [Name], thank you for choosing Sherwood Digital. We’d love your feedback. Could you leave us a quick review here? [Your Link]"
- Click "Save Template" when done.
