Managing Negative Feedback
Setting Up Review Alerts
This guide walks you through the process of configuring alerts for new reviews and feedback, ensuring you can respond promptly and effectively to customer concerns.
Handling a Negative Review
This guide provides essential strategies for responding to criticism with professionalism and empathy, turning challenges into opportunities for improvement.
Setting Up Private Feedback
Learn how to create a secure channel for customers to share their thoughts privately, enabling you to address concerns and improve your services.